Wednesday, 1 October 2014

E-commerce


E-commerce is a commercial transaction that takes place electronically over the internet. This revolutionary system allows anyone to purchase goods from anywhere at any time in a secure system. E-commerce is performed when two sides, a buyer and a seller do business and this usually involves the sale of physical or digital goods. It allows anyone from around the world to buy products from anywhere and is carried out using a credit or debit card.

 

Online Shopping (Ebay and Amazon)

One of the most used platforms for e-commerce is Amazon which oversees transactions between buyers and sellers. It originally started off as an online book shop but branched off to sell the millions of products you can find today. Amazon works by connecting individual buyers and seller from around the world and lets them do business their payment system.

Another well-known online shopping website is Ebay, this works in a similar fashion with individual buyers and seller but with one large difference, they use a service called PayPal to transfer the money from point A to point B anonymously. This is when the buyer will give the details and money to PayPal and they then will pass the money on to the seller with their details. This system ensures no fraud and theft of account details will occur and thus makes Ebay a viable and safe option for people.

 

The success of these two websites is also due to the fact that they almost entirely run on trust and feedback. For example if somebody on Ebay sells a product and while doing so they provide good communication, polite service and they actually give the product described, they will as a result receive a good review and therefore gain better reputation. The reputation of a seller on amazon and Ebay is so vital because without good reputation nobody will want to buy from them and no further sales will be made. This system further ensures less fraud will occur due to the act only being able to take place once per account made.

 

Click and collect and Brick and click

These types of transactions involve the buyer purchasing and item and them having to go and physically collect it as opposed to having it mailed to them. This is still more convenient for some as it allows the avoidance and large aisles and the amount of time it takes to find a specific item. Furthermore companies like Argos use this service a lot and in turn it saves them huge amounts of money on delivery costs.

 

Brick and click involves a physical store such as Sainsbury’s starting off as a store and then moving to online services for people to order their shopping for it to be delivered at the user’s convenience. This type of shopping allows people to have the choice between a physical shopping experience and a virtual one.

 



These Types of E-commerce can be very useful to people with a busy lifestyle and let those with a distance between them and the nearest store to relax and wait for their products. However much these further broaden the idea to people that it is good to stay indoors often and it takes away from a possible social aspect of shopping with friends and family. Furthermore if this type of shopping becomes even more popular it will mean less staff will be needed to maintain the physical shops because even less are needed to uphold a website and this in turn means less jobs to go around.


Sources:
http://www.panovistamarketing.com/news/2013/06/219/
http://jomec.co.uk/life360-2014/food/delivery-truck-or-garbage-bin
http://www.abolsitsolutions.com/services/ecommerce-services/

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